How engagements work

Every engagement starts with a free working session — 60 to 90 minutes with a senior engineer, not a salesperson. Come with whatever you have: a problem statement, a half-built system, an RFP, or just a suspicion that things could be better. We will ask about your goals, constraints, current systems, and what success looks like in twelve months.

You leave with a short written assessment of your situation regardless of whether you hire us. If we are not the right fit, we say so in that document and, where we can, point you to someone better suited.

If there is a fit, we send a scoped proposal within about a week. It contains a milestone plan with a fixed price per milestone, the assumptions we are making, and — just as important — what is explicitly out of scope. Vague proposals create vague projects.

• Milestones are sized to deliver something demonstrable every 2–6 weeks.
• The first milestone is deliberately small, so you can evaluate us with limited risk.
• Pricing is fixed per milestone; changes go through written change control.

Work runs in two-week sprints with a demo of working software at the end of each one. You get a named tech lead you can message directly, a delivery manager who owns the schedule, and access to the same project board our engineers use. No status theater — if something is late or harder than expected, you hear it from us first, with options.

Every project ends one of two ways, and both are first-class outcomes: a clean handover to your team (documentation, pair-onboarding, 30-day warranty), or a transition into managed services where we run what we built under an SLA. There is no lock-in either way — code, infrastructure, and accounts are in your name from day one.

No project managers whose job is forwarding emails, and no account executives who appear only at renewal. Everyone billed to your project does work you can point at.